Committed to Exceptional Customer Support!

Sibusile Vilakazi

Customer Support Representative
Community Manager
Canva
Loom
Slack

What makes me Exceptional?

I am a dedicated and enthusiastic individual with a passion for customer service and a strong drive to advance my knowledge and contribute to the success of the company.
I pride myself on providing excellent customer support, even in fast-paced environments. I have strong communication and interpersonal skills, which will allow me to build strong relationships with clients and ensure their needs are met in a timely and efficient manner.
I am capable of managing the entire lifecycle of users, providing timely support responses, and creating resources to improve user experience. I am comfortable providing help through calls, email, chat, creating loom or video tutorials, and going above and beyond to ensure customer satisfaction.
My strong analytical and strategic thinking abilities will make me a valuable addition to any team. I am confident that my skills will be instrumental in monitoring and formulating plans to enhance customer satisfaction.
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