Overview
The business owner was getting stuck with the day-to-day tasks of running the business which meant they were unable to spend any time on new business ventures and company goals.
My Role
To implement tools to optimize the process and take care of the day-to-day tasks so the owner could focus on growing their business
Project Management
Scoping and budgeting new projects
Client liaison
Creating project schedules
Running projects and taking responsibility for project outcomes
Systems Management
Streamlining business processes
Website development
Creating company SOPs and updating all forms to company letterheads
Accounts Administration
Team Management
Setting up systems to monitor each team member's tasks and progress
Setting up regular team catch-ups and handling feedback
Providing support for team members
Capturing progress against project goals in weekly reports for management
