Processes large scale data sets through daily, weekly, monthly extraction & clean up. To be used as reference in creating Quarterly and Monthly Business reviews. Generating valuable insights towards the improvement of day-to-day operations
Translates data from different data sources (InContact, SpeakEasy, Verint, Salesforce, etc...) into a reliable single source of truth of operations' performance across different Google vendor sites across the globe
Generates insights through creation of tables, charts, graphs and maximizing spreadsheets' capabilities to accomplish data needs of clients and stakeholders
Building dashboards and reporting solutions based on client and stakeholder needs and requirements
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Posted Aug 12, 2024
Designed and executed advanced forecasting models that enhanced capacity planning, leading to more precise resource allocation and reduced operational costs.