Role: UX Designer, UI Designer

Tools Used: Figma

Duration: 3 Weeks

Platform: iOS/Android (Mobile App)

Goal: Create a user-friendly app for both ride-hailing and car rentals

Most ride-share apps focus on instant pickups. Rental apps, on the other hand, operate independently and are often cumbersome. I wanted to design an all-in-one solution that allows users to either request a quick ride or rent a vehicle for a few hours or days.

This concept was built from scratch based on real user frustrations:

Too many apps for similar transport services

Long sign-up processes that discourage new users

Unclear ride pricing and rental terms

Safety concerns about unknown drivers or vehicles

No easy way to schedule future rides

Minimize user friction from first tap to ride

Make ride-sharing and rental feel part of one system

Prioritize trust, transparency, and ease

Keep actions accessible and straightforward, even on the go

I spoke with regular commuters and city travelers. Common patterns included:

Wanting faster onboarding

Frustration with hidden fees

Feeling rushed or unsure during booking

I mapped out two key flows:

Ride now: choose destination → pick ride → confirm → go

Rent a car: choose car → select time → confirm → pickup details

Sketched out low-fidelity screens for:

Home (with toggle for Ride/Rent)

Booking

Driver/Car profile

Payment

Ride history

Ratings

Created a clean, accessible UI with:

Friendly fonts and bold CTAs

Clear ride details and upfront pricing

High-contrast colors for visibility

Soft shadows and space for comfort

Intuitive icons for quick scanning

Quick signup with phone, Google, or Facebook

One-time passcode for secure login

No unnecessary form fields

Live map with location auto-detected

“Where to?” bar as central CTA

Toggle to switch between “Ride” and “Rent”

Shows drivers nearby with ETA and fare

Rider sees car type, driver rating, name

Schedule option for future rides

“Call Driver” feature inside the app

Displays available vehicles with images and rates

Filters for car type, transmission, pricing

Seamless date and time picker

Car pickup details shown clearly

Add multiple cards or use cash

Clean UI with icons and validation

Set default method for fast checkout

View past trips with receipt and details

Option to report issues or repeat ride

Rating driver directly from history

Post-ride screen with rating bar

Pre-filled quick tags (e.g., “Friendly driver”)

Option to write a short review

1. Combining Two Services

Problem: Ride and rental usually work in separate apps Solution: Used a toggle UI to keep both in one flow without confusion

2. Gaining Trust

Problem: Users fear unknown drivers or hidden charges Solution: Show upfront fare, ETA, full driver/car profile before confirming

3. Fast Onboarding

Problem: Long registration kills interest Solution: Allow login with 1-tap social options and quick verification

4. Easy Booking on the Move

Problem: People often use ride apps while multitasking Solution: Big CTAs, less typing, fewer steps, and forgiving layouts

Fully designed mobile UI, ready for prototyping or development

Designed to scale for cities, travelers, and multi-purpose users

Made the booking process easier, faster, and more human

Included smart design decisions for both instant use and planned trips

Trust can be built visually through layout, transparency, and feedback

Small tweaks (like showing ETA earlier) improve confidence and comfort

Designing for motion (fast users, changing screens) matters a lot in transport apps