Recruiting and Hiring a Customer Success Team by Lauren PfefferRecruiting and Hiring a Customer Success Team by Lauren Pfeffer

Recruiting and Hiring a Customer Success Team

Portfolio project
Lauren Pfeffer
As a customer success leader (former Director and Department Lead), I have years of experience building out customer success interview processes, crafting interview questions, and creating rubrics based on the necessary skills for the role. I have interviewed hundreds of candidates for entry-level, mid-level, and senior-level CS roles.

0 likes · 3 views · Feb 27, 2024

Recruiting and hiring a customer success team, including building out an interview process to support a positive and fair candidate experience.

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