Building and Scaling a Customer Success Department by Lauren PfefferBuilding and Scaling a Customer Success Department by Lauren Pfeffer

Building and Scaling a Customer Success Department

Lauren Pfeffer

Lauren Pfeffer

Let me help you build your customer success department from the ground up, including handoffs, workflows, documentation, recruiting, and hiring.
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Posted Feb 27, 2024

Successfully built and scaled a customer success department from the ground up, contributing to a 27% increase in renewals.