GHRI Telemedicine Platform Product Design

GHRI – Telemedicine App & Website Role: Product Designer Scope: UX/UI Design · Feature Strategy · Wireframing · Visual Design · Collaboration with Development Team

Project Overview GHRI is a telemedicine platform designed to make healthcare accessible, efficient, and engaging. It helps patients get quick answers to health concerns through an AI-powered chatbot, schedule appointments with doctors when needed, and stay informed about medical events and community health outreaches. The platform also enables volunteers to actively participate in health initiatives.

I led the full product design for both the mobile app and the website, shaping the experience from wireframes to high-fidelity UI, collaborating closely with developers to ensure a seamless product rollout.

Provide instant access to healthcare guidance through an intuitive Product

Enable smooth appointment booking when patients need professional consultation

Challenge: Designing an AI chatbot interface that makes responses look warm and not AI-ish Solution:

Designed a dedicated dashboard for event and volunteer management

Dashboards were efficient enough to monitor upcoming events, track participation, and manage outreach efforts

Challenge: Maintaining consistency across different accounts and both platforms Solution:

I leverage my design system to aid consistency across both platforms

I structured my content to make it easy for users to understand the platform’s benefits in seconds and not get lost due to its size

Human-centered empathy: the product was designed for real health needs, to mitigate patient painpoint in appointment booking

Full ownership of design: I defined the whole UX flow, visual identity, and collaborated closely with developers to ensure a seamless product experience

Holistic approach: I made the app and website feel like parts of a single ecosystem by ensuring consistency, trust and usability

Figma – UX Design & Wireframes

Miro – User Flows & Ideation

Jitter – Motion/Animation Presentations