Mobile App Redesign | UX/UI | Fintech

Traditional banking apps often overwhelm users with cluttered layouts, unclear actions, and inconsistent flows. BECU’s mobile app was no exception — users struggled with tasks as simple as sending money or checking their balance.

Overloaded home screen with low visual hierarchy

Friction in transferring money and paying bills

Inconsistent user flows and outdated UI

Lack of trust through design

Redesign the BECU mobile app to improve clarity, modernize the visual language, and enhance user trust in digital banking.

Simplify key user flows (transfers, payments, account overview)

Create a cohesive, mobile-first UI system that is responsive and adaptable.

Improve user trust and reduce support dependency

U.S.-based users age 25–60

Primary banking customers using mobile-first features

Users seeking fast, clear, and secure mobile banking

I conducted a UX audit and visual competitor analysis and explored user behavior patterns across popular banking apps (e.g., Chime, Capital One, Wells Fargo).

Most-used features: balance checks, transfers, and recent activity.

Users are often confused by the bill pay flow.

Visual inconsistencies created trust issues.

I restructured navigation and focused the home experience around personalization, clarity, and speed.

Clear sectioning of account details, activity, and quick actions

Streamlined bill pay and transfer flow

New component system to maintain visual consistency

A modern, minimal style using the Urbanist font and a bold red/black/white color palette — signaling strength, urgency, and trust.

Typography: Urbanist

Colors: Red (#D92B2B), Black, White, and Light Gray for contrast

Clean iconography and scalable UI components

High-fidelity mobile screens were created for:

Home Dashboard

Transfer Money

Pay a Bill

Transaction History

Success States & Notifications

Bottom Nav Redesign

Reduced navigation time by 30% (estimated through simplified flows)

Improved user comprehension of bill pay by redesigning step clarity

Created dev-ready, scalable Figma files for handoff

Figma • Notion • Adobe Illustrator • Google Forms

Need to redesign your banking, SaaS, or finance product? I specialize in turning complex flows into clean, intuitive experiences that users trust.