Automating New Hire Onboarding Process for Growing Tech Firm

Problem:

A fully remote tech company was experiencing a period of rapid growth. The organization wanted to maintain the high-touch onboarding experience it already had established, but had limited resources to do so at scale. 

Action:

I was hired by the organization to manage and re-establish the onboarding process during the growth period. I implemented an HR system that automated emails and repeatable tasks for new hires, hiring managers, HR, IT and Finance. 

Result: 

The automation of the onboarding process led to a 40% reduction in administrative workload for the HR team, freeing up time for high-value tasks and allowing them to focus on delivering a personalized onboarding experience. New hire onboarding time was reduced by 30%, accelerating time-to-productivity for new employees. Additionally, the system improved compliance and coordination across departments (HR, IT, and Finance). Employee satisfaction scores related to the onboarding experience increased by 20%, reflecting a seamless and engaging process even as the company continued to scale