Picktime — simpler booking UI/UX

SAM

SAM BLANK

deliverables

figma prototype
ui/ux redesign

the brief — briefly

Picktime's free plan offered unlimited appointments, multiple events, and multiple users — the perfect tool.
But it wasn't. The booking experience was so "un-friendly" that I had to create this case study.

the redesign — 4 sections long

1 — Event selection

before — overwhelming
before — overwhelming
information overload
tight spacing
after — minimal
after — minimal
removed unnecessary details
more breathable elements

2 — Date picker

before — mobile nightmare
before — mobile nightmare
clickable "unavailable dates"
too much scrolling
after — just responsive
after — just responsive
clear date availability
all in one screen

3 — Time picker

before — time-pick guess work
before — time-pick guess work
hidden "time availability"
manual checking required
after — that time works
after — that time works
only available times displayed
less clutter

4 — Confirm booking

before — what did I select?
before — what did I select?
hard-to-find date/time selection
too generic
after — I confirm that
after — I confirm that
highlighted date/time selection
feels lively

view in website — same info

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Posted Nov 2, 2024

Redesigned Picktime's booking process to be more intuitive, clear, and modern — as it should have been.