Optimizing Customer Success with Data-driven Insights
Jah’Sheem Martin
Proficent in using CRM platforms such as Salesforce and Gainsight to help maximize company output.
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Posted Nov 16, 2023
Implemented data entry and CRM platform skills to track customer behavior and identify areas for improvement, resulting in increased customer satisfaction and retention rates.
Resolving Complex Customer Issues with a People-centric Approach
Streamlining Customer Support Operations for Efficiency
