Streamlining Customer Support Operations for Efficiency
Jah’Sheem Martin
Able to increase flow of support operations to enhance output.
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Posted Nov 16, 2023
Utilized tech skills in Gainsight, Salesforce, and Excel to automate manual processes, reducing response times by 50% and improving customer support efficiency.
Optimizing Customer Success with Data-driven Insights
Resolving Complex Customer Issues with a People-centric Approach
