Honestly, the main aim was to make the online experience feel as warm and fuzzy as the act of actually sending a "thnx" itself. We needed a site that was gentle but also purposeful, you know? With easy-to-follow steps that would allow individuals and organizations to understand, connect, and take action. The whole design was intended to spark empathy, take away obstacles, and really drive home that value of being able to "do good" in, like, a single click.