CHINKEE TAN, THE IPONARYO MOVEMENT (Facebook Community)

Develop and execute strategic plans to enhance community engagement and drive brand awareness.

Oversee the day-to-day operations of the community, including managing community platforms, monitoring discussions, and ensuring a positive user experience.

Lead a team of community managers and marketing specialists, providing guidance, mentorship, and support to achieve department goals.

Collaborate cross-functionally with product, marketing, and customer support teams to align community initiatives with overall business objectives.

Analyze community data and metrics to measure engagement, identify trends, and make data-driven decisions to optimize community performance. Develop and implement marketing campaigns and initiatives to attract new community members and retain existing ones.

Cultivate relationships with key stakeholders, influencers, and partners to expand the reach and impact of the community.

Monitor industry trends and best practices in community management and marketing to stay informed and innovative in approaches.

Handle crisis management and conflict resolution within the community, maintaining professionalism and upholding brand reputation.

Create and deliver reports and presentations to senior management, providing updates on community growth, engagement, and impact