Head of Members' Community

on the front line in the members’ community in implementing our Vision, Mission, Culture, Values, and core teachings.

accountable in learning, understanding, and implementing the brand’s core values and lessons in the members’ community, to relate action plans, accountability strategies, and solutions to the members’ progress with The Freelance Movement Tribe.

responsible for the onboarding, and mapping of the community member journey. Create role-related SOP/process documentation when necessary

Perform ad hoc administrative and business ops tasks as needed while  in close collaboration with the different departments: Marketing Department, Learning & Development to have synchronized launch campaign efforts and stay updated on new products and features

escalate client issues as needed

Organize and participate in events to build community and boost brand awareness