Customer Service, client communication and Identity verification

Assisted with visa application for India. Organized and conducted several interviews and seminars for people applying for employment and tourism to ensure compliance with international laws and regulations. Help increase visa approval rate by over 5 percent while staying with the company by equipping applicants with proper information and guiding them on what to comply and submit during application.

Providing client care and customer service-related task to client’s consumers while working as an inbound chat representative was tasked to also provide mentoring and became a process leader to help new members of the team with training and development.

Was tasked to conduct comprehensive background checks to prospective employees to our clients doing so we contact educational institutions; criminal background checks and employment history checks altogether to ensure that the listed information is accurate to the best of the employee’s knowledge. While doing this we ensure that constant and accurate information are relayed to our client by providing day to day reports and performance reviews.

Contracting services to companies to provide my skills on human resources and project management with this Evalid an identity verification company acquire me as a contractor to provide identity verification checks for clients onboarding new employees and prospective individuals working with Evalid we as a team ensure we prevent fraud and speed up the onboarding process for applicants, clients and employees.