First, I created a brand identity after a 1:1 brand consulting session where they completed my questionnaire and we discussed their answers in detail -- so I know not only what they want aesthetically, but what they want to communicate to their target customer, what they stand for as a brand, and how they want their brand to evolve over time, so I can be sure that not only will the branding fit their desires and needs today, but it'll be a key contributor to achieving the success they're after.