Full Transformation: Redesign, Performance, CRO

KSN Digital Service

Objective

VR Lens Lab wanted to vastly improve the customer experience by making it more pleasing to the eye, faster to load, and easier to use. They also desired to increase the visitor-to-customer ratio and reduce recurring questions for information already on their web shop. Additionally the custom fields needed extension for specific product options.

Additional Services

Fulfilment

Downloading orders was incomplete and cumbersome with many participants doing manual steps in the order chain. Now many processes are automated and integrated with the lab's harvesting and tracking API. 

Lens Selection

Product options, prescriptions and lens options have become complex with the addition of more specialized solutions. We've developed an algorithm to automate calculation and selection of manufacturing parameters. 

Results

~ 43% => Faster Response Time
2.23x => Improved SEO Score
- 21% => Bounce Rate
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Posted Jun 5, 2023

We partnered with VR Lens Lab to transform their eCommerce website, improve usability and convert their visitors to customers.

in-Browser Shape Builder / Modifier
in-Browser Shape Builder / Modifier
Sunlens Bulk Order Solution
Sunlens Bulk Order Solution