UX/UI design for AI product
Julio Mendes
To comply with my non-disclosure agreement, I have omitted and obfuscated confidential information in this case study. All information in this case study is my own and does not reflect the view of the actual client.
Challenge
For Boris, the challenge was to develop a new pattern that would combine a conversational GenAI interface with the capabilities of enterprise search, being able to quickly deliver real-time insights boosting productivity and simplifying information access across the organization.s
Design process
The approach focused on developing a single input bar that adapts to both search and chat context. This design ensures a tailored experience, allowing users to find exactly what they need regardless of the task at hand.
A key challenge was helping inexperienced users articulate their intents with minimal effort. We addressed this by simplifying the interaction process, reducing the need for detailed descriptions and providing prompts for common use cases.
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Posted Mar 17, 2025
Boris is an advanced knowledge management platform that seamlessly integrates traditional search functionality with Generative AI (GenAI).
