Overview
Last Chop is a surplus food marketplace app helping restaurants and stores sell unsold food at discounted prices. I worked on designing a fast, intuitive experience that balances time-sensitive inventory, pricing, and trust between sellers and buyers in the Nigerian market.
Problem
Users needed a simple way to discover, purchase, and redeem surplus food before it expired. Early flows were confusing, lacked urgency cues, and offered limited trust signals for first-time buyers. The challenge was to create a clear, fast experience while supporting multiple seller types and time-sensitive availability.
Constraints
Short product lifecycle for listings (perishable inventory)
Dual user types: buyers and sellers
Localized pricing, payment, and trust requirements for Nigeria
Small team with fast iteration cycles
My Role
Product Designer
I focused on defining core discovery and purchase flows, designing layouts that communicate urgency and value clearly, and creating interaction patterns that scale across multiple types of sellers.
Key Decisions & Process
1. Highlighting time-sensitive inventory
Listings display expiry or availability time prominently to encourage quick decision-making.
2. Simplifying purchase flows
Streamlined the checkout process for speed and clarity, reducing cognitive load and friction.
3. Building trust signals
Implemented seller ratings, reviews, and transaction confirmations to ensure users feel confident buying surplus items.
4. Localizing for market context
Pricing cues, payment methods, and onboarding flows were adapted for Nigerian users and merchant behaviors.
Impact & Results
Faster, intuitive discovery and purchase experience
Increased conversion on time-sensitive listings
Strengthened trust between buyers and sellers
Scalable UX foundation for future marketplace expansions
Key Takeaways
Urgency and clarity are critical in perishable marketplaces
Trust signals drive adoption for first-time buyers
Local context matters for adoption and retention
Simple, fast flows are more valuable than visual polish in early-stage marketplaces
0 likes · 2 views · Dec 15, 2025
Designed a user-friendly marketplace app for surplus food in Nigeria, enhancing trust, urgency, and conversion.