Experienced Virtual Assistant – Supporting Clients with Excellence 🤝🏻
I am trusted by clients to handle a wide array of tasks with efficiency and precision. My expertise includes email management, appointment scheduling, data entry, research, social media management, customer service, logo design, basic graphic design, and voice/chat support.
Achieved 90% Client Satisfaction as a Multi-skilled Virtual Assistant: Consistently delivered outstanding support in roles such as customer success, data entry, copywriting, sales, content creation, graphic design, and more. I consistently exceeded expectations, earning high satisfaction ratings from clients.
Reduced Response Time by 90% as a Customer Service Representative: Improved communication workflows and customer interactions by utilizing tools like HubSpot CRM, Salesforce, Zoho CRM, and Zendesk. This led to a significant decrease in average response times and enhanced overall client satisfaction.
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Posted Dec 26, 2024
- Inbox management - Customer outreach - Customer support - Content organization - Calendar management and scheduling - Community management - Systemization