Developed an Errors Overview Board in Mixpanel for Klearly, a €2.1 million pre-seed fintech in Amsterdam, aimed at tracking and analyzing error rates within the product. This project played a crucial role in identifying issues that impacted customer experience and influenced strategic decisions.

Key Features:

• Error Tracking and Reporting: Built a comprehensive dashboard in Mixpanel to monitor and visualize error rates in real-time, allowing for swift identification of problem areas.

• Data-Driven Insights: Analyzed error data to understand patterns and root causes, leading to actionable insights that informed the team’s approach to product improvement.

• Strategic Recommendations: Provided recommendations based on the analysis, which influenced the decision to transition to a new processing system, enhancing overall operational efficiency.

• Impact Measurement: Successfully achieved a 14% reduction in errors through targeted interventions derived from the insights gathered from the dashboard.

Outcomes:

• Improved product reliability and customer satisfaction by proactively addressing error rates.

• Supported critical decision-making processes that resulted in enhanced performance of the company's services.

Note: Due to a non-disclosure agreement (NDA), I am unable to share specific images related to this project.