Remote Onboarding Experience for SaaS Company

As a Business Ops & EA Pro, I built a full remote onboarding experience for a global SaaS company. I led the creation of internal SOPs, onboarding documentation, checklist systems, and HRIS data cleanup, ensuring clarity, consistency, and compliance.

Tools used: Google Workspace, ClickUp, DocuSign, SharePoint, QuickBooks, Carta, Slack

Reduced onboarding time by 40%

Created a repeatable process scalable for growth

Boosted new hire satisfaction through clear, consistent communication

Integrated onboarding with payroll and compliance workflows

Supported a hybrid HR/EA role to streamline both admin and people ops