Customer Support Agent

* Updating balances credit card balances for clients.

* Taking inbound calls on the call center floor.

* Creating the authorization numbers for clients to collect their credit cards from branches.

* Updating client’s details as per their request.

* Emailing and faxing client’s statements on request.

* Transferring transactions to appropriate plans in credit cards.

* Follow up for clients on queries that were logged on their account.

* Transferring balances to appropriate plans.

* Loading debit orders for credit card re-payments.

* Activating credit cards for clients.

* Oder new and additional credit cards on request.

* Data capturing.