Data Analysis & Operations Improvement for a Call Center by Diego AntuarezData Analysis & Operations Improvement for a Call Center by Diego Antuarez

Data Analysis & Operations Improvement for a Call Center

Diego Antuarez

Diego Antuarez

Data analysis of Historical data, Improvement of Prompts and call distribution model, Standard Operating Procedures, Manual development, and daily Reports
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Posted Sep 3, 2023

Data analysis of Historical data, Improvement of Prompts and call distribution model, Standard Operating Procedures, Manual development, and daily Reports