DeLeonBCG | Executive Support
-Calendar & Schedule Management, Data cleansing/analysis and visualization with Excel, Drafting and proofreading documents, Project Management(Asana, Notion)
Virtual Assistant
Executive Assistant
Operations Manager
Asana
G Suite
Microsoft Office 365
Project Management(Asana, Trello, ClickUp)
Experience in Project Management, assigning every team member their respective tasks with deadlines and regular updates on each assignment
Project Manager
Operations Manager
Asana
ClickUp
Trello
Data Analysis & Operations Improvement for a Call Center
Data analysis of Historical data, Improvement of Prompts and call distribution model, Standard Operating Procedures, Manual development, and daily Reports
Data Entry Specialist
Data Analyst
Operations Manager
G Suite
Microsoft Excel
Microsoft Office 365