Izicap offers marketing tools for merchants, including a loyalty program, communication, and social media management. As a product designer, I worked on designing the merchant journey for creating a loyalty program and maintaining the design system to ensure a consistent user experience across the Izicap platform.
1. Revamp the loyalty program flow
We revamped IZICAP's loyalty offer creation journey to enhance user experience. Collaborating closely with our project manager, we meticulously analyzed and redesigned the journey for simplicity and empowerment.
2. Create and maintain the design system
When I start working on new flows there were no design system. I first made a quick audit about the existing components, how developers worked and started proposing a method in order to increment properly.
3. Standars operating protocol
SOP is a document that outlines the steps involved in a specific process. I created SOPs about the use of Figma and Storybook using Loom and Notion.
