Alchemy Developer Documentation: Simplified Web3 Integration

Alchemy needed to elevate its developer documentation to match the growing complexity of its Web3 infrastructure and APIs, and transition from a former publishing tool to a developer portal. Their existing API references lacked consistency, tutorials were fragmented, and the documentation platform was limited in usability. Developers faced steep learning curves and increased support needs.

I served as a Technical Writer on the team, responsible for revamping the entire documentation ecosystem. My role included:

Rewriting and expanding API references to align with Web3 standards.

Creating SDK guides, smart contract documentation, and blockchain integration tutorials for platforms like Solana, Optimism, and Polygon.

Leading the migration of 250+ pages from Gitbook to a different platform for improved accessibility.

Standardizing information architecture and integrating GitHub workflows for continuous documentation updates.

Ideated and delivered use cases for builders.

Collaborating with product teams and developer advocates to ensure technical accuracy and user focus.

🚀 35% drop in developer support tickets related to API usage.

⚡ 40% faster onboarding times for developers using Alchemy’s APIs.

📚 Migrated and optimized 250+ documentation pages, improving UX and discoverability.

🔍 Created a unified structure and style guide that reduced confusion and improved content consistency.

📈 Boosted developer engagement as reflected in increased page views and time spent on documentation pages.