Cloud Environment Support and Troubleshooting

Remon Hanna

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Technical Support Specialist

Customer Support Representative

Key Tasks:
Resolved cloud environment issues, including connectivity and sync errors.
Managed user accounts and permissions in Azure AD and Office 365.
Monitored system performance and ensured data security compliance.
Offered user training to maximize productivity with cloud tools.
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Posted Nov 19, 2024

Provided dedicated cloud support for a medium-sized business using Microsoft Azure and Office 365. Assisted with troubleshooting issues, managing user accounts.

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Technical Support Specialist

Customer Support Representative

Comprehensive IT System Setup and Maintenance
Comprehensive IT System Setup and Maintenance
Customer Satisfaction through Support Solutions
Customer Satisfaction through Support Solutions
Customer Support System Audit and Optimization
Customer Support System Audit and Optimization