Revamping the app to increase conversions and number of users
Natacha Lang
Introduction
Project Overview:
Mark Copy AI is an AI-powered tool designed to assist in content creation. The project aimed to refine the user interface to enhance user experience, particularly focusing on increasing usability for digital marketers and content creators.
Research
User Insights:
Research involved analyzing user interaction data and conducting interviews. The data revealed that users often struggled with navigating the tool's features. User interviews further highlighted the need for a more intuitive design that better guides users through the content creation process.
Problem Statement
Challenges Identified:
The primary challenges were improving the tool's usability, reducing the learning curve, and increasing overall user satisfaction.
Design Process
Ideation and Prototyping:
The design team brainstormed several UI enhancements, prototyped these changes using Figma, and tested them with a group of users. Feedback was iteratively incorporated to refine the prototypes.
Final Design Implementation:
The final design featured a simplified navigation menu, a revamped dashboard with actionable insights directly accessible, and tooltips for first-time users, improving the overall flow and user interaction.
Outcome
Project Impact:
Post-launch analytics indicated a significant improvement in user engagement and a decrease in churn rate. The redesign was well-received, evidenced by positive user feedback and increased user retention rates.
Metrics:
+15% Monthly growth
20k+ Active users
15k€ MRR
Conclusion
Reflections and Future Directions:
The project demonstrated the importance of continuous user feedback in the design process. Future plans include further enhancements based on ongoing user data analysis and emerging UX trends.
Like this project
Posted Apr 17, 2024
Revamped Mark Copy AI's UX, enhancing usability and reducing churn through iterative design and user feedback.
