The project emerged in the middle of the COVID-19 pandemic, a time when the demand for lab testing was at its peak. D’Agostino Laboratories was receiving hundreds of phone calls per day to schedule appointments, making the need for a digital solution both urgent and essential.

This was my first time designing a mobile app — not just a responsive interface, but an application that users could download and install, even if it functioned as a web app. That alone was a new challenge for me. On top of that, the urgency of the pandemic context meant the solution had to be delivered quickly and clearly. Since the app would also be accessible via desktop browsers, we needed to design both mobile and desktop versions in parallel.

The visual identity was already established by the brand, but we needed to adapt certain elements — including typography, iconography, and color usage — to better suit the digital environment. Due to the urgency of the situation, there wasn’t time for in-depth research beyond a comparative benchmarking of similar healthcare apps.

The design process followed a familiar structure: user flows and low- to high-fidelity wireframes built in Figma. Development was handled by the company’s internal tech team.