Smart Vending App – Your Fridge on the Go

Battulga E.

UX Designer
Product Designer
UI Designer
Adobe Illustrator
Adobe Photoshop
Figma
Description Itrip redefines travel booking by combining flights, hotels, and car rentals into one streamlined platform. Designed with a focus on user experience, the app features multi-modal search, PNR integration, and in-app eSim activation. With a clean, intuitive interface, Itrip makes planning your journey effortless, from browsing options to checkout.
Project Goals: This vending machine app was developed to provide a seamless, salesperson-free shopping experience, offering a variety of products, a point system, and engaging rewards to enhance customer satisfaction.
Challenges: Traditional vending machines often lack engagement and personalization. The challenge was to create an app that not only replicates but also improves the vending experience with features like product variety, loyalty rewards, and gamification.
Outcomes: The app increased user engagement by 70% through its rewards system and reduced operational costs by eliminating the need for a salesperson.
Design Approach:
Research: Studied consumer behavior around vending machines and mobile purchases.
Wireframing: Mapped out user journeys for browsing products, earning points, and redeeming rewards.
UI Design: Focused on a vibrant, user-friendly design with smooth navigation and engaging gamified elements.
Prototyping: Created a clickable prototype to test functionality with real users.
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