Part 2. The messaging screen. This
Igwe Ugochukwu
Part 2. The messaging screen.
This is where most service apps die.
Not because messaging doesn't work. But because getting TO the messages feels like solving a puzzle.
This? Brain-dead simple. Job list. Message preview. Tap. Done.
I've watched people abandon platforms because responding took four taps and two back buttons. They just stopped opening the app.
Your users have 6% of their brain available. The other 94% is thinking about dinner or whether they left the stove on.
Design for the 6%.
Message previews? Decide what's urgent without breaking flow. Embedded in job flow? No mental gymnastics. Search at top? Find clients fast.
Question: What's an app you love DESPITE terrible UX? One you use because you have to, not because it's pleasant?
Working with founders who want products people actually enjoy using.
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Posted Feb 21, 2026
Part 2. The messaging screen. This is where most service apps die. Not because messaging doesn't work. But because getting TO the messages feels like solving...
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