Waiting room app

Waiting room

The app waiting room was created to provide users with sense of trust and overview of what is happening with their test kits and samples .

The whole experience was designed to make sure users had clearly defined steps, from purchasing, completing the samples correctly to getting the results and everything in between. This was achieved through research, design, and collaboration with cross-functional teams.

Date: 2022 - 2024

Client: The NU

URL: www.thenu.com

*Due to a signed NDA, I'm unable to showcase specific details of my work in my portfolio. However, I'd be delighted to discuss it further during a call.

01

Define the problem and the goal

02

Research & analyse

current market trends and industry developments.

technologies, design trends, and consumer preferences.

gaps or areas where competitors are underperforming - opportunities for differentiation and innovation.

03

(RE)DEFINE THE USER journey

Go through the existing user journey and re-do it to what would make the best user experience based on the goal and research

04

Brainstorm and wireframe

Brainstorm on what are the possible solutions to the biggest pain points our users experience with wireframing.