Freelance Web Designer Contracts: What Should Be Included?

Billy Perry

Web Designer

Squarespace Website Design

UI Designer

Adobe XD

Figma

WordPress

DocuSign

Google Docs

Design

Freelance Web Designer Contracts: What Should Be Included?

When I first started freelancing as a freelance web designer, I honestly thought contracts were just a formality. The kind of thing you did when you were “official”—whatever that meant. I’d take on projects with a quick DM and a handshake emoji. 😅

Then came the client who ghosted midway. Then the one who wanted “just a few more tweaks”... indefinitely. That’s when I realized: the contract isn’t about being fancy—it’s about being clear.

Now, every project I take on starts with a written agreement. It’s not always long or full of legal jargon. But it spells out what’s happening, who’s doing what, and when.

Why Contracts Matter in Freelance Web Design

A contract sets the tone for how a project will run. It shows both sides are serious and aligned from day one.

It outlines expectations, so no one is left wondering what’s included or what happens when something changes. That clarity makes it easier to focus on the creative work instead of chasing down unpaid invoices or surprise requests.

I’ve found that the more detailed my contracts are, the fewer awkward conversations I have mid-project. It doesn’t eliminate problems—but it gives everyone a clear place to refer back to when they come up.

As someone who works through Contra, having a direct line to clients makes the contract piece smoother. No middle layers, no delayed communication. Just me, my terms, and the client agreeing on how we’ll work together. That simplicity makes everything easier to manage—from deliverables to revisions to final sign-off.

Essential Contract Elements

Every freelance web design contract contains a set of fundamental sections. These outline who's involved, what’s being delivered, how and when payments happen, and what happens if things change. Each part helps avoid confusion later.

1. Parties to the Agreement

List the full legal names of both the client and freelance designer, along with up-to-date contact details. This includes email addresses, phone numbers, and business addresses if applicable. It creates a clear record of who is responsible for the agreement and how to reach them.

Pro tip: Using just a company name or nickname like “Tom from Marketing” doesn’t hold much weight if things go sideways. Use legal names.

2. Scope of Work

Define exactly what you’re delivering. This might include design tools (Figma, Webflow), number of pages, mobile responsiveness, or specific features like forms or CMS setup. If something isn’t listed here, it’s not part of the project.

Example: “Design of a 7-page marketing website in Webflow, including mobile optimization, contact form, and basic SEO metadata setup.”

It also helps to outline exclusions—like “copywriting not included” or “no e-commerce features”—to avoid assumptions.

3. Payment Terms

Break down how and when you’ll be paid. This usually includes a deposit (like 50%), milestone payments (e.g., after wireframes), and a final payment on delivery. Include payment due dates tied to invoices—like “net 14 days”—and mention any late fees.

If you’re reimbursable for stock photos, plugins, or other assets, outline how those costs will be handled. Keep it simple and specific.

4. Ownership of Deliverables

Clarify who owns the work once the project is complete and fully paid. Most clients will expect full rights to use the website, but you may want to retain the right to show the work in your portfolio.

Working directly with clients on Contra means there’s no third-party platform claiming partial rights or interfering with delivery. You control how files are shared and how your work is credited.

5. Termination Clause

Include terms that explain how either party can walk away from the project. Common reasons include missed deadlines, lack of communication, or scope disagreements.

“We’ll circle back later” without a cancellation clause usually translates to “I’m not paying for this anymore.”

Specify any required notice period (like 14 days), and outline whether a kill fee applies—usually a percentage of the remaining balance. This protects both sides if the project ends early for any reason.

Additional Protections for Both Sides

Contracts work best when they prepare for the unexpected. These next clauses are about what happens when something goes wrong, someone shares the wrong file, or a project gets delayed because of something totally out of your control. They exist to keep both parties protected—not just in theory, but in real situations that actually happen.

1. Confidentiality and NDAs

Clients often share sensitive details about their business, like launch dates, internal tools, or unreleased branding. Including a confidentiality clause ensures you won’t share this info with anyone else.

A Non-Disclosure Agreement (NDA) takes it further. It’s usually a separate document or a section within the contract. NDAs legally bind you to keep everything discussed and exchanged private. This is common when working with startups or agencies that want to keep work under wraps until launch.

“Please don’t post this homepage mockup on Instagram before our CEO sees it.” — Real feedback, real reason for NDAs.

NDAs can go both ways. If you're sharing your own design process, templates, or proprietary code snippets, you can also request that your client doesn’t redistribute or reuse your assets without permission.

2. Warranties and Liabilities

Warranties in freelance web design are usually short-term guarantees for technical issues. For example, you might include a 30-day period after launch where you’ll fix bugs or broken links, as long as the client hasn’t made changes that caused them.

If you’re handing over a site and the client edits the code and breaks something, that’s outside your warranty. A line like “Designer is not responsible for issues that arise from third-party modifications” can help make this clear.

Liability clauses are often short disclaimers that state you're not legally responsible for indirect damages—like lost revenue—if something goes wrong. This limits how much either party can claim if there’s a problem later.

"I broke it after the handoff, but it’s your fault." ← A liability clause helps prevent this from becoming a real dispute.

3. Force Majeure

Force majeure covers events that are beyond your control—like floods, earthquakes, internet outages, or other emergencies. If something like this happens, both you and your client have the ability to pause the contract or renegotiate the timeline.

This clause doesn’t excuse a missed deadline because of a cold, but it does apply to things like a natural disaster or a server outage that lasts for days.

It’s helpful to include phrasing like “neither party shall be liable for delays caused by circumstances beyond reasonable control” followed by a list of examples. It keeps expectations realistic and avoids blame when things are clearly out of anyone’s hands.

Managing Revisions and Feedback

Revisions are a natural part of any design process, but without clear limits, they can stretch endlessly. Contracts often include a set number of revision rounds to avoid scope creep and keep timelines intact.

Feedback delays also lead to bottlenecks. Including deadlines for client input helps projects move forward at a steady pace and avoids last-minute rushes.

1. Revision Rounds

A typical freelance web design contract includes two to three rounds of revisions. Each round is a chance for the client to review the design and request adjustments. The first round usually focuses on layout and structure. The second round often covers visual refinements, like colors or spacing. A third round, if included, may handle final tweaks before launch.

Additional rounds beyond the initial set are billed separately. This is often charged hourly—for example, $75 per hour—or as a flat rate per round. It’s important to state this clearly in the contract, so there’s no confusion later.

Direct messaging through a commission-free platform like Contra helps speed up this process. Clients can respond faster, feedback is centralized, and there’s no waiting for platform intermediaries to relay messages.

“Just a few more tweaks…” —also known as round five that no one accounted for. 🌀

2. Communication Tools

Specifying tools for feedback and updates reduces miscommunication. Email is common for formal approvals. Slack is useful for real-time updates and quick questions. Trello works well for tracking tasks and marking off completed items.

Design-specific tools like Figma also allow clients to leave comments directly on the design. This minimizes back-and-forth and keeps feedback tied to specific elements.

Consistency matters more than the tools themselves. Sticking to one or two agreed-upon platforms keeps messages from getting lost. When everyone knows where to look and when to respond, the project stays on track.

Aligning Payment With Project Timelines

Syncing your payment schedule with project milestones creates a predictable structure for both the freelancer and client. Milestones act as checkpoints tied to specific deliverables, not vague timelines. This helps avoid payment delays and scope confusion.

On platforms like Contra, direct payments simplify this process. The freelancer sets terms, the client agrees, and payments flow without third-party interference or commission deductions.

1. Milestone Deadlines

Milestones align with clear deliverables—such as wireframes, design mockups, or a final site launch. A common structure might look like:

Week 1: 50% deposit before project start

Week 3: 25% upon wireframe or homepage design approval

Week 6: 25% on final delivery and handoff

Each milestone reflects a completed phase. Include estimated dates but tie payments to approvals, not just the calendar.

If clients are providing content (e.g., text, images, brand guidelines), the milestone schedule should reflect that dependency. For example, the homepage design can’t begin until the client submits copy. This avoids delays from one side causing friction on the other.

"Waiting on content… again." — every designer, at least once 💬

Outlining client responsibilities in the contract keeps this visible and agreed upon from the start.

2. Invoice Steps

Invoices are typically sent at three points: before the project starts (deposit), during (after a milestone), and at the end (before final delivery). Each invoice should state the due amount, due date (e.g., net 7 or net 14), and payment method.

Here’s a basic breakdown:

Invoice 1: 50% retainer – due before work begins

Invoice 2: 25% milestone – due after mid-project approval

Invoice 3: 25% final – due before delivering final files

Late fees are usually included as a percentage of the overdue amount, such as 5% per month. Some freelancers cap this or add a flat fee after a grace period.

For longer projects stretching beyond 6–8 weeks, partial payments may be added monthly. This avoids large unpaid balances building up near the end.

Block payment delays with clear terms. Not with “friendly reminders” every other Tuesday.

Working Smarter With Commission-Free Platforms

Commission-free platforms simplify the freelance workflow by removing external constraints on rates, communication, and contract terms. Without built-in fees or gatekeeping policies, freelancers can outline terms directly with clients, manage deliverables clearly, and maintain ownership over their work and income.

On platforms like Contra, contracts are created directly between the freelancer and client—there’s no templated enforcement or platform-controlled clauses. This allows both parties to agree on terms that match the actual scope and budget of the project, without sacrificing a percentage of the earnings to the platform itself.

1. Transparent Collaboration

When working without a middleman, communication becomes more direct and less fragmented. If a client has a question about a deliverable or wants to clarify a timeline, they can message you directly without delays or platform mediation.

This makes it easier to adjust contract terms in real time. For example, if the client decides to add a new page to the deliverables, it’s possible to update the scope and fee right then—without submitting change requests through a third-party interface.

“Is the blog page included?” “Let’s check the scope doc together.” That’s it. No emails bouncing around. No platform approvals. No waiting.

Transparent collaboration also helps build trust. When expectations are laid out clearly and there’s no confusion over who’s handling what, conversations stay focused on the work—not on navigating unclear platform policies.

2. Faster Payments

Commission-free payments are transferred directly between client and freelancer. There’s no holding period, no processing delay from the platform, and no deductions from the total amount.

This means the timeline in the contract—such as “payment due within 7 days of final invoice”—is actually followed. There's no added wait time for platform disbursement or payout thresholds to hit.

If a mid-project invoice is sent on a Wednesday, it gets paid based on the agreement—without waiting until the end of the month or losing 10% to service fees.

“You sent the invoice this morning?” “Yep. It’s already in my account.” That's how it’s supposed to work. 💸

With full control over rates and direct access to funds, freelancers can stay financially stable while focusing on the quality of their work, not chasing or calculating platform deductions.

FAQs About Freelance Web Designer Contracts

Why would a short contract be risky?

Short contracts often skip over key details like ownership rights, revision limits, or payment schedules. Without those specifics, it’s harder to resolve disagreements or enforce expectations.

Leaving out important terms—like what happens if a project is canceled or delayed—can make both sides vulnerable. Even something as small as not stating the number of included designs can lead to unpaid extra work.

"It was only a one-pager… until it wasn’t." 😬

A short contract might feel efficient up front, but when things go off-track, there’s nothing solid to refer back to.

When should I send my client the contract for signature?

Contracts are sent before the project begins, ideally after the discovery phase but before design work starts. This is typically after the initial scope has been discussed and agreed upon in writing or a call.

Sending it early ensures both parties are aligned before time or resources are invested. If the client starts requesting drafts before a contract is signed, pause and clarify expectations.

No contract = No kickoff. Even for friends. Especially for friends.

Can I reuse the same template for every project?

Yes, but edit each version to reflect the project’s specific terms. Reusing a base contract saves time, but if the scope, payment method, or timeline shifts, the contract should be updated to match.

For example, a one-page landing site doesn’t need the same sections as an e-commerce build. Using one-size-fits-all language without adjusting deliverables or dates increases the risk of miscommunication.

Templates work best when reviewed regularly—at least once a year or after major changes in your workflow. Add-ons like CMS setup, SEO audits, or post-launch support may not be relevant for every client.

A contract template is like a wireframe—it needs content before it’s ready to deliver.

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Posted Apr 3, 2025

Freelance web designer contracts should include scope, payment terms, revisions, and ownership. Learn what to include to protect your work and income.

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