HexClad e-Commerce Redesign

Project Overview

+13% RPU and Branded Design for HexCladDark mode activated. Vaan designed and developed a bold new website for HexClad - the innovative cookware line trusted by Gordon Ramsay.

My Contributions

Account Manager working directly with clients, designers, and developers.

Setting weekly check-ins with clients to update them on the progress.

Providing external stakeholders and internal teams with weekly project reports/summaries.

Tracking and reporting project progress, milestones, budgets, and team member utilization.

Research and determine solutions (custom or off-shelf app) for client needs.

Coordinate the design process from wireframes to mockups to development handoff.

Track, assess, and prioritize tasks for the dev team in Basecamp.

QA, review, and approve tasks by the dev team.

Proactively determine the next steps for the project overall.

Manage various data through the Shopify CMS, including publishing themes, managing products, apps, etc.

Create tutorial videos.

Stay up to date on the latest features and offerings from our app partners.

Communicate with and manage projects for up to 3 developers.

Problem-solving using design or feature solutions for UX and dev team.

Field incoming inquiries, assess project size, and delegate for small projects.

When necessary, interacting and finalizing tasks for clients.