Team Metrics Presentation
Noreen Mae Ulson
Presentation Designer
Data Analyst
Customer Support Representative
Microsoft Excel
Microsoft PowerPoint
SAP
The Hershey Company
From the collected data processed in SAP and SuccessFactors, numbers are derived from the CRM ticketing tool exported to Microsoft Excel and saved to the team's One Drive folder.
The data is analyzed and the key metrics are presented using Microsoft PowerPoint during the company's monthly HR meetings.
