Result-Oriented Customer Support Specialist

Employee Leave of Absence Data Analysis
Employee Leave of Absence Data Analysis

The goal is to update the employees' status to the Compensation and Benefits team to assist them in decision-making during the yearly merit increase.

Data Entry Specialist
Executive Assistant
Microsoft Excel
SAP

Team Metrics Presentation
Team Metrics Presentation

The data collected is analyzed and the key metrics are presented using Microsoft PowerPoint during the company's monthly HR meetings.

Presentation Designer
Data Analyst
Customer Support Representative
Microsoft Excel
Microsoft PowerPoint
SAP

Cross-functional Collaboration

Successfully built trust and effective communication channels which led to achieving high customer satisfaction rates.

Coach
Project Manager
Customer Support Representative
Microsoft Outlook
Microsoft Teams
Smartsheet