Social Media Management

Project description: Managing social media accounts, engaging with consumers, query management and running campaigns. Able to handle consumer queries for multiple channels like Facebook pages (1 or more), WhatsApp, Instagram, Youtube, Tiktok from a single Platform by integrating all channels together. • Driving Insights & Sales: We transform consumer queries and feedback into actionable insights through sentiment analysis, trend tracking, and brand/channel-wise dashboards. • CRM Management (Sprinklr, Hootsuite, Sales Force). Data Entry