Conclavity - Legal AI Platform
Legal AI Platform UX Design Case Study
How We Built Conclavity, a Legal Tech SaaS Lawyers Trust
Industry: LegalTech · AI / SaaS Our role: Solution Architecture, Product Strategy, UI/UX Design
Deliverable: A complete, enterprise-ready web and mobile AI product experience
Legal AI chat interface with inline source citations, LegalTech UX design
The one-line summary
Lawyers don't need another chatbot. They need an AI they can verify. As UI/UX designers and solution architects for AI SaaS products, we designed Conclavity around that single idea, and every screen, flow and system decision follows from it.
The challenge: designing an AI product professionals can trust
Conclavity set out to build a legal intelligence platform: an AI that advises on law, drafts agreements and reviews contracts, grounded in statute.
The risk in LegalTech is simple. In legal work, a confident wrong answer is a liability. Generic AI chatbots sound certain whether or not they are right, and professionals know it. So the real brief was never "design an AI chat interface." It was:
How do you build an AI product that a senior associate would put their name behind?
Our approach: product architecture first, UX design second
We didn't start in Figma. We started by mapping how legal work actually happens, and where trust breaks down when AI is involved.
We mapped the workflow. Matters, documents, drafts, precedents and client conversations are all connected in a lawyer's day. The SaaS product had to reflect that structure instead of forcing everything into one chat thread.
We defined the trust model. Every AI answer must be traceable to a source document, page and line. We made this a system rule, not a nice-to-have, and designed the whole UX around it.
We designed the whole product surface. Login, workspace, legal research, document drafting, knowledge base, settings and mobile were all covered, so nothing was left for the development team to guess.
The solution: four UX design decisions that make a legal AI platform work
1. AI citations built into the sentence
Every claim carries an inline source chip, such as Cliental_NDA_Agreement, P3 – L12. A lawyer verifies an answer in the same moment they read it, with no separate research step.
Business impact: Verification becomes effortless, and that is what turns a skeptical user into a daily user.
Legal AI chat interface with inline source citations, LegalTech UX design
2. A SaaS dashboard organised the way legal teams think
The sidebar is built around Conclaves (active matters), Projects and a shared Library. A lawyer sees "Trademark Registration" or "Patent Application", not a list of anonymous chats.
Business impact: The product feels native to the profession, which lowers onboarding friction and raises retention.
Legal AI workspace dashboard with matters, projects and document library
3. AI document drafting you can audit
When Conclavity drafts an NDA or a contract, the work appears step by step, in numbered versions. The lawyer sees what changed and why, and can go back at any point.
Business impact: Nothing is a black box, so a firm's partners can approve using it.
AI document drafter with versioned NDA draft, SaaS UX design
4. A knowledge base the AI works from
Firm templates, precedents and client documents live in an organised knowledge base. The AI works from material the firm controls and can see.
Business impact: It supports a data-governance conversation with enterprise buyers, which is where many AI deals stall.
Legal knowledge base with organised case folders, enterprise SaaS design
Designed for credibility: brand, UI design and mobile
The visual identity borrows from legal publishing: a serif wordmark, a restrained navy-and-orange palette and generous spacing. A professional's first five seconds with the product should say established, not experimental.
LegalTech login screen with serif branding, AI platform UI design
The core flows also work on mobile, so associates can check a citation or review a draft between meetings or in court.
The outcome
Conclavity launched as a trust-first legal AI platform .
Let's talk
We help founders and teams turn complex AI and SaaS ideas into products people actually trust and adopt.
Have a product in mind? Book a free 30-minute discovery call and we'll map your first three priorities.
📩 360xpertsolutions.com · 🌐 https://360xpertsolutions.com · 💼 www.linkedin.com/in/360xpertsolutions
Case study based on real project work. Full walkthrough available on request.
Related searches: legal AI platform design · LegalTech UX case study · AI SaaS UI/UX designer · enterprise AI product design · AI chatbot interface design · legal document automation UX
0 likes · 2 views · Oct 29, 2026
See how we designed Conclavity, a LegalTech AI SaaS platform with trusted citations, drafting and mobile UX
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