EAX Media Call Data Analysis and Reporting
Muskan
EAX Media Freelance Project, Remote (Apr 2025 - May 2025)
1) Pulled and analyzed call data from CallRail to create daily, weekly, and monthly performance reports and client scorecards on the looker platform.
2) Delivered data-driven recommendations by identifying trends and resolving client issues through targeted analysis.
3) Designed and implemented a mitigation plan to address recurring challenges, improving overall client reporting efficiency
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Posted May 13, 2025
Analyzed call data and improved reporting efficiency for EAX Media.
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Timeline
Apr 1, 2025 - May 31, 2025
