IT Delivery and Ordering Management for DACH customers by Flaviu NicolaeviciIT Delivery and Ordering Management for DACH customers by Flaviu Nicolaevici

IT Delivery and Ordering Management for DACH customers

Flaviu Nicolaevici

Customer Support Representative

Operations Lead

Technical Support Specialist

Microsoft Excel

Microsoft Office 365

ServiceNow

IT Infrastructure

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Posted Jun 5, 2025

IT Delivery, Order & Change Management. Took over the team, led it to 30% growth. Double-role as Customer Support & Team Lead. Reduced ticket waste by 22%.

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