Elvia Miralda
I. Client Overview
My client was a multi-passionate entrepreneur and mom of 2 children that felt overwhemed with her online ecosystem, she wanted to simplify her operations and system management to have clarity in her business and personal life.
II. Challenges Faced
Build a Command Center of her business that allows her to manage all aspects of it without overwhelming her with clutter.
Build a Command Center for her Home.
III. My Strategic Role
As the Online Business Manager, my mission was simplify to amplify; auditing all her personal and work life and streamline her operations, that included:
Setting up Standard Operating Procedures (SOPs)
Setting up digital tools and software
Optimizing tools and testing new options.
IV. Strategies and Implementation
Setting up Standard Operating Procedures (SOPs)
Collaborate with the clients to understand her workflow.
Create 9 SOPs for the boards made.
Identify and eliminate inefficiencies and redundancies within client processes.
Setting up digital tools and software
Design and build 2 trello boards that worked as a Command Center for her Home.
Design and build 7 trello boards to streamline her business operations and system management.
V. Results Achieved
Builded a command center of her business that allows her to manage all aspects of it without overwhelming her.
Builded a command center for her Home.
Boards: