Users managing their health across multiple apps face constant friction — separate tools for doctor appointments, test results, and medication orders create confusion and data fragmentation. The goal was to design a unified telemedicine app that feels simple and trustworthy for users of all ages.
Research & Process:
Conducted user interviews to identify key pain points: difficulty storing medical data, too many separate apps for different health tasks
Analysed competitor telemedicine apps and best practices in healthcare UX
Mapped complete user flows: registration → service selection → consultation/pharmacy/tests → results viewing
Created wireframes → high-fidelity screen designs in Figma
Conducted usability testing with colleagues, iterated on navigation, icons, and user paths
Solution & Key Features:
Clean onboarding and registration flow
Home screen combining consultations, pharmacy, and test management in one place
Doctor catalog with specialty filters and chat/video consultation