The solution needed to address typical pain points like easy to use writing helper, onboarding anxiety, collaboration complexity, and enterprise data security concerns - by making it clear how Riter integrates with incumbent workflows (Browser, Word plugin) and supports both small teams and growing businesses. Solving this meant juxtaposing technical robustness (SaaS, secure cloud, SSO, and real-time collaboration) with a clean, approachable user experience that prevails in a competitive market where trust and perceived ease-of-use drive conversions.