20+ Years of Customer Success Expertise

Director of Offshore Operations
Director of Offshore Operations

I led the growth and management of a remote team of over 30 freelancers.

Customer Success Manager
Customer Support Representative
Operations Manager

Virtual Personal Assistant
Virtual Personal Assistant

I managed administrative tasks, including calendar scheduling, email management, and coordination of meetings.

Virtual Assistant

Customer Support Excellence for Educational Services
Customer Support Excellence for Educational Services

I provided comprehensive support to parents and students, handling inquiries, managing student data, and ensuring timely communication through phone and email.

Customer Success Manager
Customer Support Representative