I think about my people more than I think about my business. You're not supposed to say that out loud. I don't care, it's true.
Everybody keeps asking me if AI is going to take their job. I understand the fear. That's the story everyone got handed. Cut the team, the
spreadsheet...
I started a Substack three weeks ago.
Almost didn't. Sat on the idea for months. Kept telling myself who am I to write about AI when the field changes every week and nobody actually has it figured out.
I finally started because nobody else seemed to be writing about it the way...
I was in college in the late 90s when the internet hit.
I'd hand-coded binary to pass the entry-level computer science courses. Learned Visual Basic when it was the thing. Got Cisco certified. Passed CCNA. Network security stack. I had certifications nobody my age had.
And I...
Just published this week's Lefty Notes: "Why AI keeps recommending ServiceMaster (and what your business is missing)."
The mechanics behind why AI search returns different answers across platforms, why local businesses are systematically disadvantaged in AI citation, and what...