Marilit Iligan's Work | ContraWork by Marilit Iligan
Marilit Iligan

Marilit Iligan

I help founders stop being the bottleneck | Ops systems

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Marilit is ready for their next project!

Cover image for Healthcare SaaS: execution clarity without
Healthcare SaaS: execution clarity without micromanaging engineers Fuzzy ownership stalled a senior SaaS team. I clarified owners, blockers, and release decisions, async. PROBLEM Cross-functional work across product, engineering, ops, and compliance was active, but execution still stalled. Scope crept quietly. Blockers arrived late. Ownership got fuzzy because everyone was senior, so someone else “must” be handling it. WHAT I DID I didn’t manage the engineers or tell them how to build. Asynchronously, I clarified three things: who owns this chunk, what’s blocking it now, and what must be true before a release decision. RESULT Fewer low-intent meetings. Faster, higher-intent calls. Less leadership chase. Capable people moved once structure was clear. FOR Healthcare SaaS · GDPR-aware / EU-adjacent · async ops
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Cover image for Founder dependency → team-owned execution
Founder
Founder dependency → team-owned execution Founder was the default router. I installed owners and lean rhythm so the team could execute. PROBLEM The founder was still the default router. Work moved, but decisions, handoffs, and priorities kept returning to one person. WHAT I DID Diagnosed where ownership broke. Installed clearer owners, decision paths, and a lean operating rhythm, only the structure required so the team could execute without constant escalation. RESULT Less founder bottleneck. Clearer accountability. Execution that didn’t depend on one person’s inbox. FOR Founder-led / growing teams · US · EU · AU · NZ
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Cover image for PMO visibility: 20+ spaces →
PMO visibility: 20+ spaces → 2-space operating system 20+ project spaces buried capacity. I consolidated to a 2-space PMO with clear portfolio view. PROBLEM Too many project spaces. Portfolio and capacity were hard to see. Leaders couldn’t tell real priority vs noise. WHAT I DID Consolidated sprawl into a leaner PMO structure—two core spaces with clearer portfolio and capacity visibility—without adding process for sport. RESULT Clearer portfolio view. Better capacity conversations. Less tool sprawl. FOR Teams drowning in project tools / ClickUp-style sprawl
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Cover image for Agency chaos → clear ownership
Agency chaos → clear ownership & delivery Agency delivery thrashed. I set owners and cadence so work finished without late negotiation. PROBLE Agency work was moving, but ownership and delivery were unclear—handoffs slipped, priorities thrashed, and “done” was negotiated late. WHAT I DID Mapped where work actually stalled. Set owners, delivery cadence, and the minimum system so teams could see status and finish without heroics. RESULT Clearer ownership. Cleaner delivery. Less thrash between functions. FOR Marketing / service agency operations
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