Agency chaos → clear ownership
Marilit Iligan
Agency chaos → clear ownership & delivery
Agency delivery thrashed. I set owners and cadence so work finished without late negotiation.
PROBLE
Agency work was moving, but ownership and delivery were unclear—handoffs slipped, priorities thrashed, and “done” was negotiated late.
WHAT I DID
Mapped where work actually stalled. Set owners, delivery cadence, and the minimum system so teams could see status and finish without heroics.
RESULT
Clearer ownership. Cleaner delivery. Less thrash between functions.
FOR
Marketing / service agency operations
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Posted Sep 24, 2026
Agency chaos → clear ownership & delivery Agency delivery thrashed. I set owners and cadence so work finished without late negotiation. PROBLE Agency work wa...
