Becoming a Top-Performing Team Leader
This project aims to develop the key skills and practices necessary for becoming a top-performing team leader in customer service, technical support, and sales.
Customer Success Manager
Customer Support Representative
Operations Manager
G Suite
Microsoft Excel
Microsoft Teams
Team Building and Leadership Excellence
Marc Murallos demonstrated exceptional leadership and team-building from scratch.
Sales Manager
eCommerce Manager
Customer Success Manager
Google Ads
G Suite
Slack
Becoming a Top-Performing Team Leader
Marc Leanne implemented a comprehensive customer success strategy at a call center, resulting in a 25% increase in customer satisfaction scores.
Sales Manager
Customer Success Manager
Customer Support Representative
G Suite
Microsoft Excel
Microsoft Word
Maximizing Revenue Growth for Amazon Brands
Marc Leanne led a team to boost revenue growth by 40% within six months for an e-commerce startup through strategic sales initiatives.
eCommerce Marketer
eCommerce Manager
Customer Success Manager
Amazon Ads
G Suite
Helium10